Returns & Exchanges
Start a Return or Exchange
We want you (and your dog) to be happy.
Fill out the form below and we’ll send your return label and instructions within 1–2 business days.
Items must be unworn, unwashed, and returned within 30 days of delivery.
Customers are saying
Let customers speak for us
from 466 reviewsGood fit and it can stand heavy rain. Nice customer service too.
i find that the rump end doesnt stay down. It folds up.
We’ve tried so many coats for our little guy and this is the first one that actually fits him! It’s so adjustable and it keeps him warm and dry!
The sweater is very well made and the fabric is warm and very soft.
I was happy with the service and the timely manner in which it was sent.
Love the company is Canadian
Love you only make for Dachshunds
Explain the sizing well.
Only problem is you don’t have allot of our size this time of year
We have two mini dachshunds (actually more like tweenies) and we have had real issues finding any clothes that fit them properly. We have had real issues finding winter clothing that fits, stays on and is warm. Longboi were recommended to me by a friend and I am so glad they did.
The jackets we ordered fit like a dream with proper adjustments around the chests as well as actually reaching their buts. I was also pleased to see the adjustable elastic that goes around the hind legs to keep the coat on their backs.
Will never buy another brand of coat for my guys. They are finally starting to enjoy going out in the cold weather to use the bathroom!!!!!!!
Vraiment super bonne qualité! Ma teckel fait 8lbs et le XS lui va parfaitement!
Bruno gets so many head turns and compliments when out walking in his new sweater. Thank you. Once we get a good photo we'll send it along.
So happy with this jacket. I have a little rescue and she is very long and regular doggy jackets did not fit her. This is perfect and the purple is so beautiful on her.
It’s so cute and fits my puppy so well!!! We love it!!
We were thrilled when the sweaters arrived. They both fit great and we love the colors, especially the green! Thanks so much.